PROBLEM

Nacogdoches Medical Center identified a critical issue during an inspection requiring replacement of the dry-oven and throat liner tile on a 43-horsepower boiler. The repair was necessary to maintain safe operation and pass inspection, placing time pressure on completing the work quickly to avoid disruption to facility operations.

SOLUTION

Storer Services responded promptly and completed the dry-oven and throat liner tile replacement with an accelerated timeline. While this type of repair typically requires three days, our team successfully completed the work in just two days.

This efficient execution allowed the medical center to proceed with its inspection process and restore boiler operation without extended downtime.

LEGACY

The project not only resolved the immediate issue but also reestablished Storer Services as a trusted partner for the facility after several years without engagement. During the course of the work, a second boiler failure was identified, leading to an additional project and renewed ongoing service relationship.

By exceeding expectations in both quality and speed, Storer strengthened its partnership with Nacogdoches Medical Center and demonstrated its ability to respond effectively to critical situations.